![]() ![]() Choose the day when the reminders are sent - the same day that the payroll submission is due or the day before the submission is due.Hit the pencil icon in the Email preferences section.Tap Payroll Settings in the Settings section.Click the Gear icon at the top of the page.Wherein the notification can help them (or the accountant) stay on top of the payroll. Your client can customize the payroll notification for them to receive it on their end. I've checked here on our ed and there's no reported case about this one. Thanks for checking in with us, marcycpa. I'll be more than happy to assist you always. Keep me posted if you need more help in managing your email notifications in QuickBooks. I'm also adding this resource to alert appropriate people through email notifications when making changes to your projects in the QuickBooks Online Accountant Work tab: How to turn on work email notifications. Below QuickBooks Accountant, toggle the radio button to turn it off.Under Notifications, click View next to QuickBooks Accountant. ![]() ![]() Go to the Gear icon and select Accounts and Settings.If you want to avoid receiving notifications such as Training, Marketing hub, surveys, etc, we can proceed to the Account and Settings page to turn this off. For more detailed steps, please refer to this article: Customize payroll email notifications. I’m here to guide on how to turn off all email notifications sent to you, can turn off payroll email notifications in the Payroll Settings. If you have other concerns about managing payroll emails and inquiries about its setup, I'm just around to help. Let me know how it goes in the comments below. You can click the + More topics button to view other selections. In the meantime, I'm adding this article to further guide you in managing your payroll account in QBO: QuickBooks Help Articles. It includes topics about subscription management and setting up and editing your payroll, to name a few. I've attached a screenshot below for your reference. Enter your specific concern in the What can we help you with? field.In case you want to talk to one of our representatives to relay this matter, you need to request a callback. They can securely pull up your account and have the necessary tools to disable payroll emails to your accountant. Since we're unable to do that here in the Community for security purposes, I'd recommend contacting our Payroll Care team. There's a need to verify your payroll account details to update your email preferences. Let me point you in the right direction on how you can turn-off payroll emails to your accountant. The steps above are for the QuickBooks Online Accountant (QBOA) platform, This is why you're unable to view the Customize Email Preferences on your Payroll Settings page. ![]()
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